Your Safety is Our Priority
Multiple layers of security to ensure every ride is safe and verified
Aadhaar KYC Verification
Every user must complete Aadhaar-based KYC verification powered by DigiLocker before using Snapgo.
What This Means:
- Real Identities: No fake profiles or anonymous users
- Gender Verification: Users cannot change or fake their gender
- Government Backed: Verified through official DigiLocker system
- KYC Badge: Verified users display a prominent KYC-approved badge
Powered by DigiLocker
Government of India's Official Platform
Female Safety Features
Special protections for women travelers
Female-Only Filter
Women can enable a filter to see and connect only with verified female riders. This option is exclusively available to female users.
No Gender Manipulation
Thanks to Aadhaar KYC, users cannot fake or change their gender. Profile gender is verified and permanent.
Verified Profiles
Every profile shows KYC verification status. Connect with confidence knowing everyone is who they say they are.
SOS Emergency
One tap to alert your emergency contacts
What Gets Shared:
- • Your live GPS location
- • Trip details (source, destination)
- • Co-rider information
- • Timestamp of alert
How It Works:
- • Add up to 3 emergency contacts
- • One-tap SOS activation
- • Instant SMS & app notification
- • Live location tracking link
Emergency SOS Feature
Your safety net in case of emergencies. The SOS feature allows you to instantly alert your trusted contacts with your location and trip details.
Setup is easy: Simply add your emergency contacts in the app settings. They can be family members, friends, or anyone you trust.
Peace of mind: Even though all riders are verified, we believe in multiple layers of safety. The SOS feature ensures help is always one tap away.
More Safety Measures
Comprehensive protection at every step
Chat Records
All conversations saved and accessible for dispute resolution
Trip History
Complete record of all your rides maintained securely
24-Hour Support
Dispute resolution team responds within 24 hours
Data Privacy
Your personal information encrypted and protected
Built on Trust
From day one, safety has been our top priority. Every feature, every verification, every protection is designed to ensure your journey is secure.